Privacy Policy
VCare Dental Clinic
Last updated: May 13, 2025

VCare Dental Clinic (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our clinic, use our website or digital services, or interact with us through any other means.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

  • Name

  • Phone number

  • Email address

  • Residential address

  • Age, gender, and date of birth

b. Medical and Dental Information

  • Health history and dental records

  • X-rays, photos, and treatment plans

  • Prescriptions and medication records

  • Details of previous and ongoing treatments

c. Technical and Usage Data (if using online platforms)

  • IP address, browser type, and device details

  • Date and time of website access

  • Location data (if enabled by user)

2. How We Use Your Information

Your information is used solely for purposes related to your dental care and service experience, including:

  • Scheduling appointments and consultations

  • Diagnosing and treating dental conditions

  • Sending appointment reminders and updates

  • Processing payments and issuing invoices

  • Notifying you of special offers or services (with your consent)

  • Legal and regulatory compliance

3. Data Sharing and Disclosure

We do not sell or rent your personal information. Your data may be shared with:

  • Authorized dental professionals and staff within our clinic

  • Third-party service providers (for labs, diagnostics, etc.)

  • Government or regulatory authorities if required by law

  • Emergency healthcare providers in case of medical urgency

All third parties are bound by confidentiality and data protection agreements.

4. Data Storage and Security

We take strict measures to secure your personal and medical data through:

  • Secure electronic health records (EHR) systems

  • Password-protected access and encrypted databases

  • Physical security at our premises

  • Regular backups and access audits

Only authorized personnel have access to your information.

5. Patient Rights

You have the right to:

  • Access your personal or medical records

  • Request corrections in your records

  • Withdraw consent for marketing communications

  • Request deletion of non-essential data (subject to legal limits)

To exercise these rights, contact us at: vc.vcaredental@gmail.com

6. Cookies and Online Tracking

Our website may use cookies for improving your browsing experience. You may disable cookies through your browser settings, but this may affect certain features of our website.

7. Children’s Privacy

We are committed to protecting the privacy of minors. Any information about children is collected with the explicit consent of a parent or guardian and is used solely for pediatric dental care.

8. Policy Updates

We may revise this Privacy Policy periodically. The updated version will be posted on our website and will take effect from the date of publication.

9. Contact Information

If you have any questions or concerns regarding this policy, please contact:

VCare Dental Clinic
Flat No. 49, Ground Floor, Akshardham Apartment,
Sector 19, Pocket 3, Dwarka, New Delhi – 110075
📞 +91-9650580246 | +91-9560985433
📧 vc.vcaredental@gmail.com